Plankton Portal Talk

Collections are gone

  • suzeroo by suzeroo

    My collections have disappeared -- what happened?

    Posted

  • yshish by yshish moderator, translator in response to suzeroo's comment.

    Oh my!! They really have! 😦 I'm really sorry for that. Going to report it immediately. Hope they'll be able to restore them for you......

    Please, let me know if anything changes. Thanks!

    Big hugs, don't be sad. I do believe they will bring them back:]

    Zuzi

    Posted

  • yshish by yshish moderator, translator

    Oh, and all your posts have disappeared from your profile too! 😦

    It doesn't look very well..........................

    Z.

    Posted

  • suzeroo by suzeroo

    Hope so, too! I was just going to start going through them to clean them up, relabel, etc. I'll surely let you know if anything changes- but won't be checking in for another day or two, though.
    Thanks Zuzi!! 😃

    Posted

  • yshish by yshish moderator, translator in response to suzeroo's comment.

    So, have you done anything specific before they disappeared? Like trying to rename them or so on? Any more details would be pretty helpful..... OK, I'll wait for your answer :]

    Posted

  • yshish by yshish moderator, translator

    Hm.. I went through the Talk posts and found some by you which seemed to be gone. I even got to some of your collections! http://talk.planktonportal.org/#/collections/CPKS0000iu so they are here somewhere, they just don't appear in your profile! 😕

    I do believe they can be brought back somehow and I'm really curious what could cause something like that. So odd.

    Posted

  • Quia by Quia

    Very strange indeed! @ElisabethB is having this exact same issue. Hopefully both profiles can be restored and it hasn't happened to too many other people!

    Posted

  • DZM by DZM admin

    Working on it, trying to figure out what happened!

    Posted

  • DZM by DZM admin

    Looks like there was a code snafu.

    We're working on restoring backups of affected users' accounts!

    Posted

  • DZM by DZM admin

    It looks like everything is back... ?

    Posted

  • yshish by yshish moderator, translator in response to DZM's comment.

    Yes!!! They really seem to be back again. 😃

    Thank you guys!

    Z.

    Posted